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PRIVACY policy

At Number Five, we take your privacy seriously and make sure your personal information is handled with care and security. This Privacy Policy explains what data we collect, how we use it, and how we keep it safe. By becoming a member or using our website, you agree to the following terms.

1. Information We Collect

We collect personal information to give you a personalized and secure experience at Number Five.

This includes:

  • Personal Details: Your name, contact information (email, phone number), and address provided during registration.
  • Payment Information: Details like your credit card for processing membership fees or purchases.
  • Usage Data: How you interact with our website and services within our venues.
  • Location Data: We track which venues you visit for security reasons after joining.

2. How We Use Your Information

Your information helps us provide a premium experience and keep Number Five running smoothly. We use your data to:

  • Process your registration and manage your membership.
  • Offer personalized services, including tailored experiences and exclusive deals.
  • Ensure secure transactions while maintaining confidentiality across all platforms.
  • Improve our website, products, and services based on your interactions and feedback.
  • Communicate important updates, exclusive events, and special promotions.

3. How We Protect Your Information

Your privacy and security are our top priorities. We use industry-standard measures to protect your data, including:

  • Encryption: Sensitive information, like payment details, is encrypted during transmission using secure socket layer (SSL) technology.
  • Confidentiality: Only authorized personnel who need access to your data to perform their duties can view it.
  • Security Measures: We use firewalls, encryption, and other technologies to protect your information from unauthorized access or disclosure.

4. Sharing Your Information

We don’t sell, trade, or rent your personal information to third parties. However, we may share your data in certain cases:

  • Service Providers: Trusted third-party providers, like payment processors, who help us deliver our services.
  • Legal Requirements: When necessary to meet legal obligations, work with law enforcement, or protect the rights, safety, and integrity of Number Five, its members, and staff.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and the functionality of our site. Cookies help us:

  • Recognize your device and remember your preferences.
  • Track usage patterns to enhance our website and services.
  • Deliver personalized content and relevant ads.

 

You can disable cookies through your browser settings, which may limit some features on our site.

6. Your Rights and Choices

You have the right to:

  • You can access, correct, or update your personal information at any time through your membership account or by contacting us.
  • Opt out of marketing communications by following the unsubscribe link in our emails or contacting our support team.
  • Request the deletion of your data as long as it meets legal and operational requirements.

7. Retention of Information

We keep your personal information only as long as needed to provide our services and meet legal or business obligations. Once your data is no longer necessary, we securely dispose of it.

8. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to check this policy from time to time. Any updates will be posted on our website, with the effective date noted.

9. Contact Us

If you have any questions or concerns about our privacy practices, feel free to contact us:

  • Email: support@numberfiveclub.com | concierge@numberfiveclub.com

We are committed to protecting your privacy and will respond to your inquiries promptly.

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